Privacy Policy

Effective Date: May 15th 2025

1. Introduction

This Privacy Policy explains how PAMS Network - Task Management System ("we," "our," or "the Service") collects, uses, and protects your information when you use our task management platform.

2. Information We Collect

Personal Information

  • Account Information: Name, email address, password (encrypted)
  • Profile Information: Team memberships, roles, and permissions
  • Content: Tasks, projects, comments, and other data you create or share

Technical Information

  • Log Data: IP addresses, browser type, access times
  • Cookies: Session management and authentication
  • Usage Data: How you interact with the Service

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Create and manage your account
  • Send task notifications and system updates
  • Improve Service functionality and user experience
  • Ensure security and prevent misuse

4. Data Storage and Hosting

  • Data is stored on secure servers hosted by Digital Ocean in Canada
  • Email notifications are sent through Mailgun
  • We implement industry-standard security measures to protect your data

5. Data Sharing

We do not sell or share your personal information with third parties except:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • To service providers (Digital Ocean, Mailgun) under strict confidentiality agreements

6. Data Retention

  • We retain your information while your account is active
  • Deleted data may remain in system backups for up to 30 days
  • Some information may be retained longer to comply with legal requirements

7. Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Withdraw consent (where applicable)

8. Team Data

  • Team owners can manage team member data
  • Team members can view and edit team projects and tasks
  • Data privacy within teams is governed by team settings

9. Security

We implement reasonable security measures including:

  • Encryption of passwords and sensitive data
  • Regular security updates and monitoring
  • Access controls and user authentication

10. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Canadian Privacy Laws

We comply with Canadian privacy laws including PIPEDA. If you have concerns about your privacy, you may file a complaint with the Privacy Commissioner of Canada.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

For privacy-related questions or to exercise your rights, please contact us through the PAMS Network website www.pamsnetwork.com.

Last updated: May 15th 2025